Delivery & Returns

Delivery

FREE DELIVERY OVER €150

STANDARD IRL

2-3 working days FREE on orders over €150 ,or €15
Next day delivery €25

EUROPEAN DELIVERY

3-5 working days FREE on orders over €200,or €20

INTERNATIONAL DELIVERY

3-5 working days €25

ALL ORDERS OVER €1000 WILL BE SENT FREE WORLDWIDE

*Please note that orders placed after 3pm Friday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.

**Orders must be received and payment cleared by 2p Kilkenny Same Day/ Evening delivery is not available on Saturday, Sunday & Bank Holidays.Free returns: To return or exchange an item please email us at returns@imbdesign.com or call us on 00353 (0)21 4251800 within 7days of receiving your order.

FULL DELIVERY DETAILS

Please be aware that all deliveries need to be signed for, so do ensure there will be someone at the delivery address.

The European and International delivery options become available once you select a non-UK country as part of the delivery address. Please note that orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks - if we are unable to reach you using the contact details provided it will delay the dispatch of your order.

Standard IRL delivery is FREE on orders over €150 Our standard IRL delivery is FREE on all orders over €150, otherwise it is charged at €15 IRL orders using the standard delivery option will arrive within 2-3 working days.European standard deliver is FREE on orders over €200

European Delivery Service: €20 Delivery to European countries will take 3-5 working days.International Delivery Service: €25Please allow 3-5 working days for international delivery.

Non-EU orders are exclusive of VAT. VAT (23%) is removed from your order at checkout. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

Further Information

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

To check on the status of an order or verify shipment, please call 00353(0)21 4251800 Transactions are processed euros

Returns

 

Please follow the instructions included with your package and for your reassurance, insure the goods adequately during transit. IMB Design will not be liable for returns that fail to arrive.

Retail stores are not able to offer refunds or exchanges for items purchased online.

If you have any questions, please contact Customer Service on 353 (0) 56 69860 from 10:00 to 17:30 Monday to Saturday,closed Sundays and Public Holidays